Dear CoinCola trader,
If you can not receive SMS verification codes, please try the following steps:
- Make sure you have a strong mobile phone signal.
- Check if your mailbox has sufficient space to receive new messages or not.
- Make sure you have not enabled any SMS filtering services which may be blocking incoming messages.
- Check if your SMS messaging has not been disabled.
Call your local telecom service provider to confirm if the phone number was DND (Do-Not-Disturb) or not.
If you have followed the steps above and still cannot receive SMS verification codes, please try restarting your mobile phone. Then wait for about 10-20 minutes to see if you can receive SMS or not.
If you still can't receive SMS after all the steps above, please contact Online Customer Service and change to another phone number.
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