Hey there, CoinCola trader!
If you're having trouble receiving SMS verification codes, don't worry! We're here to help you out.
Firstly, let's check a few things:
- Make sure you have a strong mobile phone signal.
- Ensure that your mailbox has enough space to receive new messages.
- Make sure that you haven't enabled any SMS filtering services that might be blocking incoming messages.
- Check that your SMS messaging hasn't been disabled.
- Contact your local telecom service provider to confirm whether your phone number has been added to the DND (Do-Not-Disturb) list.
If you've tried all these steps and still can't receive SMS verification codes, no problem! Here's what you can do next:
- Try restarting your mobile phone and waiting for about 10-20 minutes to see if you can receive SMS messages.
- If that still doesn't work, please contact our Online Customer Service team for further assistance.
- If you're on our website, simply click on the chat icon in the lower-right corner of the page and we'll be right with you.
- For our app users, it's just as easy! Just open up the CoinCola app, tap on "Account," then "Customer Service," and send us a message on Live chat. We're always happy to help!
- You may also consider changing to another phone number to receive verification codes.
We hope this helps you out, and please don't hesitate to reach out to us if you need any further assistance!
Best regards,
CoinCola Team
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🔹 YouTube: https://www.youtube.com/c/CoinColaOfficial
🔹 LinkedIn: https://www.linkedin.com/company/coincolainternational/
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