Dear CoinCola trader,
If you've activated Google 2FA and lost your old mobile device or accidentally deleted Google 2FA, don't worry, we can help! To cancel Google 2FA, please send an email to dispute@coincola.com with the subject "Cancel Google Authentication."
In the email, please provide us with the following information:
- Your CoinCola username (your registered mobile phone number or email).
- Front and back pictures of your ID card and a selfie of you holding the ID card (the ID must be verified and matched on CoinCola).
- A brief description of your problem.
- Your new phone number.
We will process your request within two working days after receiving your email.
Please note that if your account is not verified, we won't be able to change your email verification.
If you have any further questions or concerns, please don't hesitate to reach out to us on WhatsApp at +852 5126 1971 or +852 9065 3442.
Thank you for choosing CoinCola, and we're always here to help you out!
Best regards,
CoinCola Team
Find us on social media
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🔹 Instagram: https://www.instagram.com/CoinCola
🔹 Twitter: https://twitter.com/CoinCola_Global
🔹 YouTube: https://www.youtube.com/c/CoinColaOfficial
🔹 LinkedIn: https://www.linkedin.com/company/coincolainternational/
Disclaimer: Trading and investing in cryptocurrencies, also called digital currencies, crypto assets, and so on) involves substantial risk of loss. All informations are used at your own risk, and any content on this site should not be relied upon as advice or construed as providing recommendation of any kind.